Subscription and registration:

Now that you know what Theatrix is, we’re sure you’re ready to Register/Sign Up. This section will guide you through the process!

How to resolve issues I had during Sign-In or Sign-Out?
Option 1: Try reinstalling the application if it is on a Mobile or TV. Option 2: Try refreshing the page.  Option 3: Go to help.theatrix.com and raise a T...
Mon, Jul 12, 2021 at 10:29 PM
My payment did not go through.
Option 1: Please try again. Option 2: Go to help.theatrix.com and raise a Ticket.
Mon, Jul 12, 2021 at 10:29 PM
My subscription did not renew automatically.
If you are not subscribed when you enter the application, the application will redirect you to the payments page. So you can make the payment conveniently.
Mon, Jul 12, 2021 at 10:29 PM
I’m not able to register from the mobile application.
Due to certain restrictions, registration is available only via the website.
Mon, Jul 12, 2021 at 10:30 PM
Can I cancel and get a refund for my subscription?
Sorry. Once paid, there is no refund. 
Tue, Jul 13, 2021 at 2:37 PM
Is payment possible only from the website?
Yes, payment is possible only from the website.
Tue, Jul 13, 2021 at 2:37 PM
Is registration possible only from the website?
Yes, registration is possible only from the website.
Tue, Jul 13, 2021 at 2:37 PM
Can I cancel the subscription from my mobile application?
No, you can cancel the subscription only from the website. 
Tue, Jul 13, 2021 at 2:38 PM
What payment methods do you accept?
We support various credit card payment options for your Theatrix subscription. Payment will automatically be charged, and subscription renewed monthly.  We...
Mon, Jan 30, 2023 at 6:23 PM
How do I update my credit or debit card?
You can edit your billing information at any time, to do so, please follow the instructions below: Go here: https://www.theatrixhd.com and sign in. Once s...
Mon, Jan 30, 2023 at 6:32 PM