Content & Features

Now that you’re all set up with a Theatrix account, aren’t you excited to know about the features that we provide for your convenience? Here you’ll find answers to all kinds of queries you have about Theatrix’s features and workings!

How to find out maturity ratings of the content?
It will be shown on the details page of the content.
Tue, Jul 13, 2021 at 2:52 PM
How do I record my ratings or feedback for a video?
You can click on ‘Like’ or ‘Dislike’ on the details page of the content.
Tue, Jul 13, 2021 at 2:52 PM
Videos are not playing on my Theatrix application.
Option 1: Try reinstalling the application if it is on a Mobile or TV. Option 2: Try refreshing the page.  Option 3: Go to help.theatrix.com and raise a T...
Tue, Jul 13, 2021 at 2:52 PM
How to switch on/off Captions?
-> Click on Captions  -> Click off.
Tue, Jul 13, 2021 at 2:52 PM
Can I see my watch history?
No, but this feature will be available soon.
Tue, Jul 13, 2021 at 2:53 PM
How to improve picture quality?
Click on the quality selector and select a higher quality (Subject to internet connection speed).
Tue, Jul 13, 2021 at 2:53 PM
Can I watch the content from where I left earlier?
Yes, you can watch the content from where you’d left earlier. Theatrix will remember it for you so that your experience with us is as convenient as we can m...
Tue, Jul 13, 2021 at 2:53 PM
How do I report a content grievance?
We’re sorry to have caused you inconvenience. Go to help.theatrix.com and raise a Ticket.
Tue, Jul 13, 2021 at 2:53 PM
How do I reset my password?
-> Click on the profile button  -> Click on account settings  -> Click on reset password.
Tue, Jul 13, 2021 at 2:55 PM
How to change my email ID?
You can not change your email address due to security reasons. 
Tue, Jul 13, 2021 at 2:55 PM